Problem Solvers on the 4th of July

iD Tech in action

One of the incredible things about my job is the wonderful, inspirational and creative people I get to work alongside daily.  You may expect that with thousands of kids and computers scattered across 20 states and two continents, we may run into some technical issues with computers, networks, software, internet connectivity--and you'd be right.  But aside from the technical troubleshooting at camp, we rely on our staff to go above and beyond when they deem it necessary--with issues that may be seemingly "outside the job description."  We give them the tools to make good decisions and think creatively--but the follow-through and creativity is not something that can be handed down from a "corporate office."

Take iD Tech Camps at the University of Washington, for example.  Today is the 4th of July.  The labs--with all the computers and hardware and bodies were getting hot this week.  We brought in air conditioning units--but how do you get the hot exhaust out of the labs when the hose is only 3 feet long?  This is a tale, my friends, of two problem-solvers:  Amy and Karlene!

Here is an email I received this morning, and pictures to go along with it:

"Like you don't get enough emails in one day... we thought you would enjoy this one...

We are HOT here at UW... especially that little lab across the hall, so, being the problem solvers we are (thanks Pete!)... we hooked up the AC units, made a trip to the Depot and "piped" out the hot air and now it is a cool, refreshing 69 degrees...

We just followed these simple steps...

Step 1- We took the hose out of the box

Step 2- We plugged the hoses into the AC box

Step 3- We turned on that cooling box...

... and that's the way you do it.... we have AC in a box!"

Happy 4th of July!

Amy & iD Team UW"

Amy and Karlene, you guys are pure problem-solvers!  Thanks for keeping our labs cool and comfortable up at UW!

Happy 4th to you and the crew!


A photo of Pete

Pete has been at the helm of iD since 2000. He resides in Silicon Valley. Pete has a love of design and is passionate about creating memorable experiences for kids. By day he is CEO, by night he is a youth soccer coach and chef of the house. Pete studied at UW in Seattle and worked abroad in Spain. He is fluent in Spanish, but his kids think otherwise. The best part of the job? Seeing the kids advance from tech novices to studying at top Universities and landing big-time jobs.

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